Return and Refund Policy

At EuroBrit Enterprises LTD, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee on all unused products.

Returns & Refunds

Eligibility for Returns

To qualify for a return, please ensure:

  • The product is unused, in its original packaging, and includes all parts.

  • All tags remain intact.

  • The product shows no signs of wear, damage, or alterations.

Return Process

  1. Initiate a Return: Email us at support@eurobritenterprise.com within 30 days of placing your order to request a return.

  2. Inspection: Our dedicated returns team will inspect the returned item to ensure it meets our return conditions.

  3. Approval: If approved, you may receive a refund or exchange based on your preference.

Refund Processing

  • Refunds will be processed within 10 business days after we receive the returned item.

  • The refund will be issued to the original payment method.

Reporting Issues

If your item arrives damaged, defective, or incorrect, please report the issue within 30 days and provide photographic evidence via:
📧 Email: support@eurobritenterprise.com
📞 Phone: +44 7438824200
📩 Contact Form: Get in Touch

Note: Issues reported after 30 days may not be eligible for resolution.

Order Cancellations

  • You may cancel your order within 24 hours if it has not yet been shipped.

  • Once the order has been dispatched, cancellations are not possible.

Postage & Return Shipping

  • For defective or incorrect items, we will cover the return shipping costs.

  • For customer remorse (change of mind): Return shipping must be arranged by the customer.

We offer free & easy returns through our dedicated return portal to make the process simple and hassle-free.

Contact Us

📌 Company Name: EUROBRIT ENTERPRISES LTD
📜 Company Number: 13659550

🏢 Address: 26A Lake Avenue, Slough, England, SL1 3BZ, United Kingdom
📧 Email: support@eurobritenterprise.com
📞 Phone: +44 7438824200
📩 Contact Form: Get in Touch
🕘 Customer Service Hours: Monday – Saturday | 9:00 AM–8:00 PM